DIGITAL
LAST MILE DELIVERY

An Al-powered software platform with a consumer-centric approach for the best shopping experience.


delivery app

consumer-centric tech

WHAT WE DO

Bringing consumer-centric tech to urban last-mile delivery.

Focus on sales increase for merchants and fleets with ultimate transparency, precise delivery and upsell capabilities during the post-checkout journey.

Empowering brands to grow loyal customers and upsell during the delivery process.


ONGO BUSINESS
FOR SEAMLESS CUSTOMER JOURNEY

Upsell while delivery

Local formula
going local anywhere in the world

transparency and control

CUSTOMER-CENTRIC APPROACH

With VanOnGo application along with the business brand logo consumers can track deliveries and returns in real-time on the map, and get updates on delivery through push notifications:

• Real-time courier tracking
• Delivery estimated time of arrival
• Advanced notifications at every step of the delivery – up to completion
• Convenient timeslots – now can chose the pick-up and drop-off 2 hours time windows

FLEXIBLE DELIVERY OPTIONS
• Change address
• Reschedule or pick-up on the go


DIGITAL TOUCHPOINTS

Personalized branded delivery experience

KEEPING CUSTOMERS IN THE LOOP
• Enriched delivery statuses for customers
Flexible: reschedule/change address, change pick-up type

EXTENDED SHOPPING EXPERIENCE
• Cross-sell / upsell D2C and ownership solutions
• Subscriptions
• Partners' website link

RATE US/NPS
• Track delivery quality
• Get shopping experience feedback
Personalized branded delivery experience

all vehicles types

FLEXIBLE SERVICE LEVELS

We support multi-stop routes with different pick-up and drop-off locations including point-to-point delivery

SCHEDULED DELIVERY
Next day pick up and delivery
• Regular pickups/deliveries
• Subscriptions

SAME DAY DELIVERY
Customer chosen delivery slots from 5H to 1H
• Cut-off time: 60 min before delivery slots start
• Express delivery within 3H for heavy and bulky goods

EXTRA SERVICES
Instant returns
• White gloves delivery
• Rescheduling and address change
• Cash-on-delivery
• Customer verification

A SOLE TECH SOLUTION
Enabling last-mile delivery from the day one