DIGITAL
LAST MILE DELIVERY
An Al-powered software platform with a consumer-centric approach for the best shopping experience.


WHAT WE DO
Bringing consumer-centric tech to urban last-mile delivery.
Focus on sales increase for merchants and fleets with ultimate transparency, precise delivery and upsell capabilities during the post-checkout journey.
Empowering brands to grow loyal customers and upsell during the delivery process.
ONGO BUSINESS
FOR SEAMLESS CUSTOMER JOURNEY

CUSTOMER-CENTRIC APPROACH
With VanOnGo application along with the business brand logo consumers can track deliveries and returns in real-time on the map, and get updates on delivery through push notifications:
• Real-time courier tracking
• Delivery estimated time of arrival
• Advanced notifications at every step of the delivery – up to completion
• Convenient timeslots – now can chose the pick-up and drop-off 2 hours time windows
FLEXIBLE DELIVERY OPTIONS
• Change address
• Reschedule or pick-up on the go
DIGITAL TOUCHPOINTS
Personalized branded delivery experience
KEEPING CUSTOMERS IN THE LOOP
• • Enriched delivery statuses for customers
• Flexible: reschedule/change address, change pick-up type
• Cross-sell / upsell D2C and ownership solutions
• Subscriptions
• Partners' website link
RATE US/NPS
• Track delivery quality
• Get shopping experience feedback

FLEXIBLE SERVICE LEVELS
We support multi-stop routes with different pick-up and drop-off locations including point-to-point delivery
SCHEDULED DELIVERY
• • Next day pick up and delivery
• Regular pickups/deliveries
• Subscriptions
• Customer chosen delivery slots from 5H to 1H
• Cut-off time: 60 min before delivery slots start
• Express delivery within 3H for heavy and bulky goods
EXTRA SERVICES
• Instant returns
• White gloves delivery
• Rescheduling and address change
• Cash-on-delivery
• Customer verification