Consumer-centric last mile delivery to make your consumers happy
FLEXIBLE DELIVERY SERVICE LEVELS
VanOnGo supports multi-stop routes with different pick-up and drop-off locations including point-to-point delivery
- Non-Recurring deliveries.
Pre-scheduled delivery. Delivery orders are submitted via API or transferred through file the day before. Delivery vans are dispatched to meet 2-hours time windows specified by consumers
- Regular deliveries. Subscription.
Delivery for the same address regularly according to pre-defined dates
- Orders are delivered on the same day and have to be submitted to the VanOnGo system before 2 p.m. VanOnGo is responsible for making deliveries before 10 p.m. on the same day
- Submit orders before noon and have them delivered within the 2 p.m. - 6 p.m. time slot
- Submit orders between noon – 5 p.m. and have them delivered before 10 p.m.
Easy and convenient return policy for your consumers.
We offer pre-scheduled and instant returns as well as additional services like packaging materials or old house appliances exchange. Consumers can choose return slots that suit them. Orders are accepted and items returned to the warehouse or recycling points
- Instant returns
- White gloves delivery
- Rescheduling and address change
- Cash on Delivery
- Customer verification
• Real-time courier tracking
• Estimated time of arrival
• Advanced notifications at every step of the delivery – up to completion
• Convenient timeslots – chose 2-hours time windows
• Change address
• Reschedule or pick-up on the go
BRANDED DELIVERY EXPERIENCE
• • Enriched delivery statuses for customers
• Cross-sell / upsell D2C and ownership solutions
• Partners' website link
• Track delivery SLA
• Get shopping experience feedback